Free up phone lines

Automate COVID-19 Triage

Phelix triages COVID-19 symptoms, social history, and travel histroy over a 3-5 minute automated phone call, intelligently directing patients for testing, quarantine, or self-isolation. SMS based triaging and visual IVR using temporary web links will also be available in the coming weeks.

Reduce staff burnout

Streamline COVID-19 Testing

Phelix's dashboard logs a summary of each callers' demographics, along with their triage responses and pathway outputs. Patients that require further assessment or testing are flagged for follow-up - allowing staff to focus on patients that need the most support.

Monitor and Follow Up

Track COVID-19 Outcomes

Using Phelix's outbound queues, staff can automate downstream phone and SMS communication for booking visits, notifying patients of test results, or monitoring patients in quarantine or self isolation - ensuring that reporting doesn't slip through the cracks.

Phelix powers your COVID-19 triage and assessment workflow to new heights. Get in touch to learn more!

Try Phelix COVID-19 Triage