Free up phone lines
Automate COVID-19 Triage
Phelix triages COVID-19 symptoms, social history, and travel histroy over a 3-5 minute automated phone call, intelligently directing patients for testing, quarantine, or self-isolation. SMS based triaging and visual IVR using temporary web links will also be available in the coming weeks.
Reduce staff burnout
Streamline COVID-19 Testing
Phelix's dashboard logs a summary of each callers' demographics, along with their triage responses and pathway outputs. Patients that require further assessment or testing are flagged for follow-up - allowing staff to focus on patients that need the most support.
Monitor and Follow Up
Track COVID-19 Outcomes
Using Phelix's outbound queues, staff can automate downstream phone and SMS communication for booking visits, notifying patients of test results, or monitoring patients in quarantine or self isolation - ensuring that reporting doesn't slip through the cracks.
Phelix powers your COVID-19 triage and assessment workflow to new heights. Get in touch to learn more!Try Phelix COVID-19 Triage